Privacy Policy

Privacy Notice (United States)

Effective date: November 7, 2025

This Privacy Notice explains how Steinbach (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website, shop with us, or interact with our services in the United States.

By using our site or services, you agree to the practices described here.

1) Overview

This Notice covers personal information that can identify, relate to, describe, or be reasonably linked to an individual or household.
It applies to information collected online (our website, checkout, emails, and integrated apps) and through offline customer support.
This Notice does not cover websites or services that we do not control.

2) Information We Collect

Information you provide:

  • Contact details (name, shipping/billing address, email, phone).

  • Account data (login credentials, preferences).

  • Order and payment details (order history, last four digits of card if returned by the processor; we do not store full card numbers).

  • Messages (customer service, forms, reviews).

Information collected automatically:

  • Device and usage data (IP address, browser type, device identifiers, pages visited, time on site, referring URL).

  • Cookies, pixels, and similar technologies (see “Cookies & Similar Technologies”).

Information from third parties:

  • Payment processors (transaction confirmations).

  • Analytics/advertising partners (aggregated audience and performance metrics).

  • Social platforms and ad networks where you interact with our content.

3) How We Use Information

We use personal information to:

  • Process and fulfill orders, provide shipping updates, and handle returns.

  • Operate, maintain, and secure our website and services.

  • Provide customer service and respond to inquiries.

  • Personalize content, offers, and communications.

  • Conduct analytics, measure performance, and improve our products and site.

  • Prevent fraud, protect our rights, and comply with law.

4) How We Disclose Information

We may disclose personal information to:

  • Service providers (e.g., hosting, shipping, payment processing, customer support, analytics, marketing, security) under contracts that restrict their use to our instructions.

  • Advertising / analytics partners to measure performance and deliver more relevant ads.

  • Legal, safety, and compliance purposes (e.g., to comply with law, enforce terms, protect rights).

  • Business transfers (e.g., merger, acquisition, financing, or sale of assets).

We do not sell your personal information for money.
Some U.S. state laws define “sale” or “sharing” more broadly to include data used for cross-context behavioral advertising; you can opt out of such uses (see “Your Choices”).

5) Cookies & Similar Technologies

We and our partners use cookies, pixels, tags, and SDKs to:

  • Remember your preferences and keep you signed in.

  • Run cart and checkout features.

  • Understand site usage and improve performance.

  • Personalize content and ads.

Your controls: Most browsers let you block or delete cookies. Features may not work as intended without required cookies.
For advertising choices, see “Your Choices.”

6) Analytics, Ads, and Tools We Use

We use common tools to operate our site and marketing. These services may process data in the U.S. under their own policies:

Payment Processors:

7) Your Choices

Email marketing:
Use the “Unsubscribe” link in any marketing email or contact us via our contact form or email shop(at)steinbach-shop.com.

Cookies & interest-based ads:

Opt out of “sale” / “sharing” for behavioral advertising:
Visit our Data Sharing Opt-Out page or use the “Do Not Sell or Share My Personal Information” link in the footer.
Alternatively, contact us via our contact form or email shop(at)steinbach-shop.com.

Do Not Track:
We currently do not respond to DNT signals due to lack of industry standard.

8) U.S. State Privacy Rights

Depending on your state, you may have rights to:

  • Access / know personal information we collected about you.

  • Delete personal information (subject to legal exceptions).

  • Correct inaccurate information.

  • Opt out of sale / sharing and targeted ads.

  • Limit the use of sensitive information.

To exercise rights, contact us through our contact form or email shop(at)steinbach-shop.com.
Include your name, state of residence, and request type.
We’ll verify your request consistent with applicable law.

California Residents (CCPA/CPRA Notice)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

You have the right to:

  • Know: what categories of personal information we collect, use, and disclose.

  • Access: specific pieces of personal information we hold about you.

  • Delete: personal information, subject to legal exceptions.

  • Correct: inaccurate information about you.

  • Opt Out: of sale or sharing of personal information for cross-context behavioral advertising.

  • Limit Use: of sensitive personal information (if collected).

  • Non-Discrimination: We will not deny goods, services, or pricing to you for exercising your rights.

You may exercise your rights by:

  • Submitting a request via our contact form, or

  • Emailing shop(at)steinbach-shop.com with the subject “California Privacy Request.”

If you wish to opt out of data sharing, you can also click the “Do Not Sell or Share My Personal Information” link in the footer.

We will confirm receipt of your request within 10 business days and respond within 45 days, as required by law.

9) Data Retention

We keep personal information as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods vary by data type and purpose.

10) Security

We use administrative, technical, and physical safeguards to protect information, including HTTPS encryption.
No transmission or storage method is 100% secure.

11) Children’s Privacy

Our services are not directed to children under 13.
We do not knowingly collect personal information from children under 13.

12) International Customers

If you access our U.S. site from outside the United States, you understand your information may be processed in the U.S., where data-protection laws may differ from those in your country.

13) Changes to This Notice

We may update this Notice periodically.
If we make material changes, we’ll post the updated version and adjust the effective date.

14) Contact Us

Steinbach LLC
2365 Henderson Mill Rd NE, Suite 116
Atlanta, GA 30345
United States

Best way to reach us: Contact Form
Email (obfuscated): shop(at)steinbach-shop.com